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FAQ's


  1. What is your normal turnaround time?

    Normal turnaround time is 10 working days. Accommodations for rush orders can be made by calling our service staff at 1-800-222-0495.

  2. What is the life expectancy of SofTouch and Flexi-Guard?

    These products are unconditionally guaranteed for one year, but when properly cared for, they will last several years or more.

  3. How should these appliances be cared for?

    Clean with a soft bristle toothbrush and ordinary soap. Or soak for 15 to 30 minutes in our new BriteTouch Cleaner, then rinse and store dry.

  4. What is the difference between SofTouch and Flexi-Guard?

    SofTouch has a hard biting surface. Flexi-Guard is pliable throughout.

  5. When should you use SofTouch instead of Flexi-Guard?

    When there is a preference for a hard biting surface and a concern for free movement.

  6. When should you use Flexi-Guard instead of SofTouch?

    When a patient has full dentures, a partial, or cannot tolerate a rigid appliance.

  7. Should the splint be an upper or a lower?

    Over 85% of the occlusal splints made by Annalan are uppers, but the choice is really a matter of personal preference.


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